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Privacy Policy

Effective Date: 2025
SunExits, LLC

SunExits, LLC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

  1. Information You Provide

Uploaded Files & Media

If you upload images or documents (such as solar contracts) to our website, please ensure they do not contain embedded location data (EXIF GPS). Visitors may be able to download and extract location data from uploaded files.

Contact Forms

When you submit information through our contact forms, quizzes, or case review forms, we may collect:

  • Your name
  • Email address
  • Phone number
  • Solar contract details
  • Any information you choose to provide

This information is used to evaluate your situation, respond to your inquiry, and facilitate service-related communication.

  1. Cookies & Tracking Technologies

We may use cookies to improve your browsing experience and analyze website performance. Cookies may store:

  • Basic session data
  • Browser preferences
  • Login status (if applicable)

Session cookies typically expire when your browser closes. Preference cookies may remain for up to one year. You may disable cookies in your browser settings, though some features may not function properly.

  1. Embedded Third-Party Content

Our website may include embedded content (e.g., videos, images, articles) from third-party websites. This content behaves as if you visited the third-party site directly and may include additional tracking, cookies, or data collection. These activities are governed by the third party’s privacy policies, not ours.

  1. SMS/Text Messaging & Consent

By submitting your information, you consent to receive SMS/text messages from SunExits, LLC related to:

  • Appointment reminders and confirmations
  • Service updates
  • Status notifications
  • Account alerts
  • Occasional promotional messages (if applicable)

Message & Data Rates

Standard carrier rates may apply. SunExits, LLC does not charge for SMS messages.

Message Frequency

Message frequency varies and may depend on your interactions with us. You may receive up to 5 messages per week.

Opt-Out

You can stop receiving SMS messages at any time by replying STOP. You will then receive one final confirmation message.

Help/Support

Reply HELP to receive assistance or additional information.

Data Sharing for SMS Delivery

We do not sell or share your mobile number, opt-in data, or consent with any unrelated third parties.
Your information may be shared only with service providers who assist in the delivery of text messages (platform providers, carriers, and technical vendors).

  1. How Long We Retain Your Information

We retain the information you submit for as long as necessary to:

  • Evaluate your case
  • Provide requested services
  • Maintain business or legal records
  • Comply with administrative or regulatory requirements

If user accounts are ever implemented, profile information will be retained until you request deletion.

  1. Your Rights & Choices

You may request:

  • A copy of the personal information we hold about you
  • Correction of inaccurate information
  • Deletion of your personal data (unless we are required to retain it for legal or security purposes)

To make a request, contact us using the information on our website.

  1. Where Your Information Is Sent

Some information, such as form submissions, may be processed through automated spam detection systems.
Your SMS opt-in and messaging consent may be shared only with vendors who assist SunExits, LLC in sending text messages.

  1. How We Share Your Information

Except as described in this Privacy Policy or required by law, SunExits, LLC does not sell, rent, or share your personal information with third parties without your consent.
Information may be shared with:

  • Service providers that support our operations (e.g., hosting, messaging, analytics)
  • Licensed consumer-rights attorneys within our network, only when you request or authorize such a referral

We do not share your personal information for unrelated marketing purposes.